System-Partner Information

Danny.Dhillon@RSA.com the First Draft of DIG, he will add all of the RSA Product overview info


RSA enVision

·         I am told that Nathan Furze from RSA (nathan.furze@rsa.com) will ID implementation and ongoing support person. He is waiting for you to let him know when you’re ready to engage.

·         Vincent Shan from VSE has committed to providing implementation and ongoing support for enVision. Vincent pointed out that the hurdle with enVision isn’t installation but creating alerts based on log file correlations. If Nathan Furze at RSA isn’t willing to provide that help, then this would be a good area to spend consulting money.

·         Matt Rodgers from SSBU has also offered to provide backup technical support

 

RSA Authentication Manager

·         I am told that Scott Atchue (scott.atchue@rsa.com) will ID implementation and ongoing technical support person. He is waiting for you to let him know when you’re ready to engage.

·         Vincent Shan from VSE has committed to providing backup technical support

 

RSA Key Manager (RKM)

·         No technical support person has been identified for this product.  This might be another area to spend consulting dollars

·         Vincent Shan from VCE has told me this class of product is pretty straightforward and that he can try to provide technical support

 

RSA Data Loss Prevention Suite (DLP)

·         The relevant part of DLP ships with IronPort (OEMed by Cisco). I think you told me that the IronPort BU has agreed to provide technical support, so using the transitive property, I think this means they’ll provide support for that component of DLP

 

RSA Archer

·         Vincent Shan from VSE has committed to providing implementation and ongoing technical support for Archer

 

EMC SAN

·         Sheri Spence from VCE is already providing implementation support

 

EMC Ionix UIM

·         Mike Dugan from VCE has committed to providing implementation and ongoing technical support

 

EMC Ionix NCM

·         This product is part of Cisco’s Solutions Plus program, so it’s on our price list and there is a Cisco product manager (Vikram Prabhakar from the Network Management TG)

·         Vikram will provide technical support for that product either directly or indirectly through EMC

 

RSA Access Manager

·         Its’ unclear whether we need this product. If we do, no technical support person has been identified

 

Also, Vince Barboni from RSA is still working to get one or more technical people assigned to the project. I was supposed to get an update from Vince today (there was a management level TelePresence session between Cisco and RSA yesterday) but he was a no-show for the call.

 

So bottom line is that VCE has agreed to provide technical support for a lot of this stuff and RSA has agreed to some technical support. I think the only real holes are Key Manager, possibly alert creation for enVision, and Access Manger if we need that product.

 

Thanks.


Rick

 



Comments